Frequently Asked Questions
Everything you need to know about our luxury beauty standards and services.
What is the shipping policy for international orders?
We offer worldwide shipping. Delivery times vary by location, but most international orders arrive within 5-10 business days. Custom duties and taxes are calculated at checkout for a seamless delivery experience.
Are Victoria Beckham Beauty products clean and cruelty-free?
Yes, we are committed to 'Clean Beauty' standards. All our products are cruelty-free, formulated without harmful toxins, and adhere to strict safety guidelines while delivering high-performance results.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation with a tracking link. You can also view your order status by logging into your account on our website.
What is your return and exchange policy?
We accept returns on most unopened and unused products within 30 days of purchase. Please contact our customer service team to initiate a return or exchange process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Klarna for flexible financing.
Is your packaging sustainable?
Sustainability is a core value. We use minimal plastic, and our secondary packaging is made from 100% post-consumer waste material that is fully recyclable.